POLICIES

Orders

- Orders close at noon the business day prior.

- Orders placed after that are subject to acceptance and may have a limited selection.

Cancellations:

-no cancellations (or major menu changes) are accepted within 72 hours of events with entrees, appetizers or special items. the full amount of the bill will be charged.

-no cancellations within 24 hours of any event for any reason.  the full amount of the bill will be charged.

-if cancellations are accepted (outside of the above conditions where the full amount will be charged), the greater of 25% or $20 service charge may be billed (at management discretion)

Order Changes:

- no changes are permitted within 24 hours of event 

- no changes are permitted within 72 hours of events with appetizers, entrees or special items

Weddings:

-wedding deposits are nonrefundable

-weddings can be cancelled within 2 weeks of event.  the full amount of order will be billed.

-weddings can be cancelled up to 2 weeks from the event.  deposit will not be refunded.

Minimum Orders:

-minimum 20 people for budget lunches

-minimum 10 people  and $75 for lunch/dinner catering orders

-Other minimum orders are posted on the catering menu and website

Service Charges:  

    staff will deliver, set-up and maintain food stations, clean-up break-down food tables.  perform general clean-up, if possible, during the event.  

    DOES NOT include: cleaning the dining room, bussing tables, serving guests or cleaning up after party is over

    if you want cleaning the dining room, bussing tables, serving or cleaning up after party is over, then you must schedule wait staff

15% service charge applies to formal, semi formal, entree or appetizer events and events approximately 50 people or more

18% service charge applies to weddings

table setting fees: $2 per person or, if party has wait staff scheduled, 5 hours for 2 wait staff

10% delivery fees apply to all other delivered orders

prices do not include tax or service/delivery charge

Invoices:

Invoices are sent via email the day prior to the event.

All invoices are due within 30 days of the event

Clients who repeatedly pay after 30 days may be subject to loss of invoicing privileges.